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Color First

 

Phone: +1 813 368 3912+1 813 368 3912

 

Email: info@colorfirst.com

 

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Returns & Exchanges

We want you to be satisfied with your purchases from Color First. If you would like to return an item please refer to our policy below:

 

-     First, please Contact Us by phone or e-mail to let us know the situation and to obtain a return authorization code

 

-     30 days money back or exchange on all in-stock items, with no re-stocking fee (goods must be returned to us insured and in ORIGINAL condition, with no damage or alteration, at customer’s expense within 30 days of taking delivery); We will pay for shipping and insurance costs for exchanged items sent to customers (method and choice of shipping to be determined by Color First)

 

-     15 days money back or exchange on all rough and crystals, with no re-stocking fee (goods must be returned to us insured and in ORIGINAL condition, with no damage or alteration, at customer’s expense within 15 days of taking delivery); We will pay for shipping and insurance costs for exchanged items sent to customers (method and choice of shipping to be determined by Color First)

 

-     50% re-stocking fee on special orders which must be returned to us insured and in ORIGINAL condition, with no damage or alteration, at customer’s expense within 30 days of taking delivery

 

-     Costs for shipping & insurance (from Color First to you or from you to Color First) are specifically non-refundable

 

 

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